CLIENT Terms & Conditions

Clients are requested to carefully read the following terms and conditions which must be strictly adhered to at all times. We request that you read our business terms prior to calling the agency for a quotation. Please note that the following is standard practice with all our clients. We would expect standard agency rules to apply to each booking undertaken with Frontier Models LTD.

1. CONFIDENTIALITY
The client or any associates of the client must never make any bookings directly with Frontier personnel during the campaign or at any time after the event.
The client or any associates of the client must never approach Frontier personnel direct. The client must never request Frontier personnel telephone numbers, address or email address during the campaign or at any time after the event. Or indeed supply the Frontier personnel with their contact telephone number, address or email address. The client must not befriend Frontier personnel on social networking sites.
Fees and prices are not to be discussed with Frontier personnel.

2. FEES
For model bookings
All fee are based on an 8 hour day unless otherwise stated including a 1-hour lunch break (Shops Act 1950)
Models may be booked for a full day, a half-day or hourly. Extra half hours or parts of hours shall be paid at half the hourly rate. Expenses will be added where appropriate.
All rates may be subject to VAT.
On the day/evening of an assignment if you require Frontier personnel to work out of the designated hours you must contact us.
For promotion personnel
Each assignment will be quoted for individually depending on length of assignment and duties required please check with agency for rates.
On the day/evening of an assignment if you require Frontier personnel to work out of the designated hours you must contact us.

3. PAYMENT
All invoice amounts to be paid direct to Frontier Models LTD and not Frontier personnel. In all cases the client responsible for commissioning the work will be invoiced and solely responsible for payment, unless otherwise agreed in writing at the time of booking. Where payment for title to a models photographic image, reproduction, drawing or any adaptation thereof has, by default, not been fully discharged we reserve the right to invoice the ULTIMATE CLIENT.
All invoices to be settled within 30 days from the date of the invoice. Interest will be added at a rate of £5 per day or part thereof on all overdue invoices.
New clients to the agency will be required to pay the initial invoice prior to the commencement of the booking.

4. USAGE (for model bookings only)
Unless otherwise agreed, in writing, the permitted use for photographs is for editorial, or press advertising and EXCLUDES posters, packaging, display material (i.e. showcards, point of sale, swing tickets etc.), CD, video and DVD covers and stills in commercials. An additional rate is payable for each of the above categories. The client is responsible for negotiating the additional fees for each of these categories before use can commence.
(a) It is not permitted to use the photographs for any purpose until all fees have been paid.
(b) Unless otherwise agreed, in writing, the additional fees will be for the UK only for a period of 1 year from the date of booking. Rates for all foreign usages must be separately negotiated.
(c) An additional rate is payable for any other use of the photographs, or reproductions or adaptations thereof, or drawings there from, either complete or in part, alone or in conjunction with any wording or drawings, other than the permitted use.

5. LOCATION BOOKINGS (for model and creative bookings only)
At the time of the booking the client must provide details regarding transport available and/or overnight stays. In some cases a fee will be charged for an overnight stay if it prevents a model from working on the day he/she has to travel.

6. PROVISIONAL BOOKINGS
Provisional bookings will be automatically cancelled if they are not confirmed within 24 hours of the proposed booking, or if a definite booking is offered and the provisional cannot be confirmed. The agency will, of course, always give the client first option to confirm the booking before taking any other booking.

7. WEATHER PERMITTING BOOKINGS
At the first cancellation a half fee will be charged, unless the client fails to cancel in time to prevent the models attendance, in which case the full fee applies. Second cancellation will be charged at full fee.

8. CANCELLATIONS
If a booking is cancelled within one working day of the starting time, full fee is charged unless the same model is re-booked within 24 hours In which case half the fee will be charged. If a booking is cancelled outside the one-day period, but within two working days of the start time then a half fee will be charged. If a trip or long booking is cancelled within a period equal to the length of the booking, then the full fee will be charged. Should a booking be cancelled due to illness or other reasons beyond the models or agents control (and providing that appropriate evidence is produced) neither the model nor the agent shall be responsible for cancellation charges.

9. FITTINGS (for model bookings only)
The first hour of fittings will be charged at the full hourly rate, every hour thereafter will be invoiced at half the hourly rate.

10. TRAVEL (for model bookings only)
In cases where there is long distance’s to travel, travel expenses will need to be covered.

11. FASHION SHOWS
Payment of the agreed fee confers the right to make use of models’ services on the catwalk for the specified show and the right to use photographs and video of the show for reporting purposes only. Any other usage must be negotiated at the time of the booking before use can commence.

12. AGENCY FEES
An Agency service charge of 20% is chargeable on all bookings.

13. RESTRICTIONS ON A MODEL
A special fee will be negotiated when the work is in connection with a product, which precludes work for competing products. It is the client’s responsibility to check whether conflicting work has ever been undertaken. It must be understood that if a model advertises a product he/she is able to work for a competitor unless an exclusion fee is negotiated.

14. TEST AND EXPERIMENTAL WORK FOR PHOTOGRAPHY OR COMMERCIALS
Models will not sign a release form and the photographer or client must not use photographs from test or experimental shoots or test commercials, unless specific usages and fees have been agreed with the agency prior to the use commencing.

15.  COMPLAINTS
Any cause for complaint must be reported to the Agency by the client as soon as it arises. Complaints cannot be considered and/or dealt with effectively after the services have been delivered. Whilst the Agency will use reasonable endeavors to ensure that the models provide a satisfactory and efficient services to clients, as the agent, the Agency cannot be held responsible for a model’s conduct or behaviour whilst delivering the services and in this regard the Agency shall not be held liable for any costs, expenses or losses suffered as a consequence of the behaviour or conduct of any model.

16. CARE & SAFETY
16.1 The clients shall ensure that the model is treated with respect and professionalism and that the client takes all steps necessary to ensure that the safety, health and well being of the model is protected and maintained at all times whilst providing services to the client. Such steps shall include without limitation:
16.1.1 ensuring that the venue for the provision of the services and the working conditions are safe and secure and allow the model to provide the services in compliance with all health and safety standards, regulations, codes and laws;
16.1.2 allowing the model to take suitable and regular rest periods, to ensure the model is able to maintain suitable amounts of rest and refreshment whilst delivering the services;
16.1.3 providing adequate levels of insurance cover to safeguard the health and safety and future earnings of the model whilst the model is delivering the services and travelling to and from the client’s venue as if he/she were an employee of the client;
16.1.4 ensuring that all of the people and organisations which are engaged by the client in relation to the delivery of the services are suitably qualified, experienced and professional;
16.1.5 ensuring that no one imposes upon the model any action or activity which is either dangerous, degrading, unprofessional or demeaning to the model;1522.1.6 ensuring that the services are delivered and the model is treated in accordance with The Association of Model Agents’ Code of Practice; and
16.1.7 providing the model with an appropriate changing and dressing area to ensure that the model can prepare for the provision of the services and also maintains his/her privacy.

17. PR / PRESS CALL PHOTOSHOOTS
All photographs taken on PR shoots can only be used for press use by way of PR.
They cannot be used in any commercial advertisement on behalf of the client concerned. Usage rates and endorsement fees will be charged should this occur. A query on this should be confirmed before the photo takes place. Rates on these jobs are for PR use only.

18. EXCEPTIONS
Frontier does have the right to cancel a job at any point if the nature of the booking is considered not appropriate. If the booking has already commenced and we then consider the nature of the booking appropriate Frontier personel do have the right to stop working and will be entitled to full booking payment for the model plus travel expenses.

19. INSURANCE
The client is responsible for the models health and safety when the model is travelling, or providing services in connection with the booking to the same extent as if the model were an employee of the client. The client will maintain adequate insurance cover to underwrite its obligations to the model.

The agent is not responsible if the model fails to attend the booking. The client is advised to insure against any loss which might result if the model does not keep a booking because of ill health or some other reason.
We, as the agent, act for and on behalf of Frontier personnel and whilst making every endeavour to provide a professional and efficient service, we cannot ultimately be held responsible for a model’s conduct on an assignment.

PLEASE NOTE
If any of the above terms and conditions are not adhered to Frontier do have the right in this instance to take legal action, to recover the applicable loss. We reserve the right to negotiate within the structure of these terms and conditions.
The Terms and Conditions are without prejudice to any claim against the client.